Writing on communication
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Tip Sheet: The Role of Listening in Communication
Listening is half of communication, and research shows it may be the half that most strengthens relationships. People who feel truly heard like and trust the listener more, feel less anxious, and become more open, even when the two people disagree.
communication · conflict
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Tip Sheet: The Role of Silence and Pauses
Silence is part of communication, not a gap in it. A pause can signal thought, respect, disagreement, hurt or comfort, and what it means depends heavily on culture and context.
communication · culture
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Tip Sheet: Interpreting for Family and Friends
Interpreting for someone you love is an act of care, but it is also hard work with real risks. Your job is to carry both people's words across faithfully, not to speak for either one.
communication · culture
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Tip Sheet: Communicating Across Generations
Each generation communicates differently mostly because of the technology it grew up with, according to psychologist Jean M. Twenge in Generations (2023).
communication · conflict
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Tip Sheet: Culture, Language and Feelings
Many languages have precise words for feelings that English can only approximate.
communication · culture
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Tip Sheet: Communication and Body Biology
Communication is a function of the brain and body.
communication · conflict
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